DEAR

VALUED GUEST

It is always our highest priority to provide our guests and colleagues a healthy, safe and peaceful island paradise.

Despite the fact that COVID-19 pandemic has changed the way we socialise forcing us to adjust our daily operation to address the challenges faced by the new normal, we are fully committed to providing the very unique and personal service we have been very proud of.

We have reviewed our existing health and safety protocols and developed new operational guidelines in line with the standards set by local and international health authorities. This in-depth cleanliness and disinfection protocol is designed to ensure your safety and peace of mind from check-in to check-out. 

Looking forward to seeing you back on our piece of Paradise for yet another memorable holiday of peace and tranquillity.

Mohamed Shareef,

General Manager,
& the entire Mirihi Team

For more details please download ‘Our Pledge’ here.

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FAQ

Below are answers to some of the questions you might have before you travel to Maldives and to Mirihi.

Do I need to obtain a visa before travelling to Maldives?

You will get an on arrival 30-day free tourist visa subject that you produce a confirmed hotel booking.

Do I need to declare my health status prior to traveling to Maldives?

All travelers to Maldives are required to submit a health declaration form 48 hours before your arrival to Maldives via Maldives Immigration online portal IMUGA.

Do I need to carry a negative PCR test when traveling to Maldives?

All tourists arriving in to Maldives must have a health document in English (hard copy or electronic) that confirms the tourist has a PCR test for COVID-19 with a negative result. This includes travelers who have also completed the administration of the required doses of a Covid-19 Vaccination . The PCR test has to be conducted within a maximum of 96 hours prior to arrival to Maldives. Additionally, local health authorities may conduct random testing, at no cost to travellers. 

What are the set procedures, in case I am tested positive for COVID-19 on arrival to Maldives?

Officials from Maldives Health Protection Agency will attend to you and you will be required to remain in an isolation facility for 14 days under the care of HPA medical staff. Everyone travelling with you will also be tested and required a mandatory 48 hours of isolation.

Will I be quarantined upon arrival to Maldives, even if I have no flu symptoms?

No, you are not required to be quarantined if you did not show any flu symptoms on arrival.

What is the cancellation policy due to Coronavirus?

You can cancel your stay with us up to 31 days before the scheduled arrival. From 30 days before arrival, the cancellation fees will be applied. The stay can be rebooked to a later date if a late cancellation is required that is directly related to Covid-19, e.g. due to a short-term travel warning, quarantine requirements in the home country after return, flight restrictions or immigration problems after landing in Male. Seasonal surcharges may apply for rebooking.

Will there be a Mirihi representative at the airport to receive me?

A member of Mirihi Team will welcome you at the arrival terminal at Velana International Airport and will help you with your transfer to the island.

Do I need to wear facemask at the airport and on seaplane?

You are required to wear facemask at all times while you are at airport and while flying the seaplane.

Are there medical services available on the island?

Our in-house doctor will be available 24 hrs. for any medical assistance you may require. The island Clinic is equipped to attend to basic health issues. Nearest hospital is located 20 minutes boat ride from the island.

How safe is Mirihi and what are the precautions taken to prevent an outbreak of COVID-19 on Mirihi?

We are extremely determined to keep our little Paradise COVID free and have developed new safety and hygiene standards with increased frequency of cleaning and sanitizing all areas of the island. All Team members are extensively trained on COVID-19 symptoms & protection,personal hygiene, correct hand washing and disinfecting procedures and enhanced sanitization standards of the Resort. Hygiene stations are located throughout the island.

What is your policy on facemasks on the island?

We request all guests to wear facemasks anywhere on the island where social distancing of 1 meter is not possible. However, in all enclosed public areas such as restaurants and bars, guests are required to wear masks at all times except while they are seated at the designated table.

Do you offer buffet services at the restaurants?

We offer breakfast, lunch and dinner buffet and in our Dhonveli Restaurant. 

Do you offer diving and other activities during the COVID-19 pandemic?

Yes, we do offer scuba diving, other water sports activities and excursions with every precaution taken into account. All boats and equipment are disinfected before usage.

Do you offer spa services and what are the restrictions?

Yes, spa treatments are available on 24 hrs advance appointment only with all necessary precautions taken into account. Guests are requested to wear masks in the spa.

How is my villa cleaned before my arrivals and during my stay?

All villas are deep cleaned and disinfected after every departure. Daily cleaning of villas and frequency of cleaning will be based on guest preference.

What’s the best platform to find latest information, special offers and other services from Mirihi?

Please download our Mirihi App for free, to explore the island and services or to book any activities on offer. You can book your stay with us directly on our website or by sending an email to reservation@mirihi.com.

Still have a question?

For further information and queries please contact our Assistant Front Office Manager Ibrahim Muzhir at afomanager@mirihi.com or our Reservations Manager Muhammad Shafeeu at reservation@mirihi.com. 

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